We’re driving operational efficiencies by testing and socialising new technologies for urban mobility. With electronically-based solutions for our customers and partners that enhance their experience, reduce our carbon footprint, save time and energy.
In the autumn of 2012, we launched OnRamp Concierge, a technologically advanced way to keep serving our customers after they’ve driven away from our carpark. By scanning a QR code with their smartphone, the customer can access information and tools specific to their rental vehicle. And with Rate This Ride, customers can rate their vehicle, and give us feedback on our fleet. It’s yet another way we use innovation to enhance the customer experience. This programme is currently available in the USA, Canada, and Puerto Rico.